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A new real estate survey says home sellers remain pretty well satisfied with their agent if their home is sold in five months or less. Which is longer than I would have thought but shorter than the six months it took to sell the average home. Results of the survey, by J.D. Power and Associates, say a seller’s satisfaction averages 794 on a scale of 1,000 among those whose homes sold in five months or fewer. But the number declines to 730 if selling the home takes seven months or more.
Other tidbits of interest, according to the survey:
Prospective buyers, on average, see about 13 homes before buying.
Sellers, on the other hand, said their home was shown about 11 times, on average, with about five open houses conducted. Anyone else surprised by the number of open houses? Seems high, though I know that the down market has agents turning more often to open houses to market their listings now than they did a couple years ago.
Almost half of customers found their agents by talking to family or friends. About 28 percent used the Internet and 23 percent used an agent they’d previously hired.
J.D. Power also ranked real estate companies according to customer satisfaction and gave top honors on the buy side to Keller Williams and to Prudential for sellers. Go here for the buyer ratings and seller ratings.
